We have been experiencing frequent issues with our reply emails not reaching Yahoo domain email addresses.
When making inquiries, please use an email address other than Yahoo.

平素より格別のご高配を賜り、誠にありがとうございます。
誠に恐れ入りますが、現在多くのご依頼を頂戴しているため、当面の間、新規のお問い合わせの受付を停止しております。
ご不便をおかけし申し訳ございませんが、何卒ご理解賜りますようお願い申し上げます。

We sincerely appreciate your continued support.
We regret to inform you that, due to a high volume of current requests, we have temporarily suspended the acceptance of new inquiries.
We apologize for any inconvenience this may cause and kindly ask for your understanding.